Texas Tech University Health Sciences Center
October Patient Experience Champions

October Patient Experience Champions

Boni Vasquez

Bonifacio Vasquez – Valet Parking Attendant – Patient Services


“I am very thankful to work alongside Boni Vasquez. Boni helps valet park our patients’ vehicles outside the Pavilion. Rain or shine, he is out there working hard. He is slow to complain, but quick to share his joy with his coworkers and our patients. For many patients, Boni is the first TTP team member that our patients encounter. His joy helps set the tone for the rest of the patient’s visit. We are nominating Boni to be the Patient Experience Champion because of his unwavering consistency to serve our patients with intentional joy.” 

Patient Experience Champions are members of the Texas Tech Physicians team who consistently work to ensure a great experience for their patients. Congratulations to our Champions – You make Texas Tech Physicians an excellent place for our patients! If you want to nominate your coworker to be  a Patient Experience Champion, please email your submission to PatientServices@ttuhsc.edu.

The graph below is a representation of the ‘Likelihood to Recommend’ score for all departments in the month of September .