Texas Tech University Health Sciences Center
Patient Satisfaction Report for 11/19/2013

Patient Satisfaction Report for 11/19/2013

patient-satisfaction-report-for-11192013- image0Patient Comment Triage

Patient Comment Triage: Featuring three levels of actual comments from patients.

Positive

Excellent, friendly and very concerned.

Mixed

The staff was great! Only complaint is the amount of time we have to wait before appointments are available it took months to get my three-year-old in.

Negative

The telephone system is a bit convoluted and difficult.