Texas Tech University Health Sciences Center
Patient Satisfaction Report for 3/25/2013

Patient Satisfaction Report for 3/25/2013

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Patient Comment Triage: Featuring three levels of actual comments from patients.Great Comment

“It’s a pleasure to go the Neurology clinic.  It’s stressful having to cope with a dementia patient, so the ease of the visit REALLY makes a difference.”

Average – OK Comment

“Not bad – friendly and efficient”

Poor – Bad Comment

“No one came to tell me the doctor was running late.  I was told the doctor would be right in.  Then I waited 40 minutes.  Not sure I can trust anything that nurse says.”