Texas Tech University Health Sciences Center
The SPIRIT Awards: Excellence

The SPIRIT Awards: Excellence

the-spirit-awards-excellence- image0Melanie Hull, Mary Jane Ramirez, and Kelsey Karon received the 2013 SPIRIT Award for Excellence.

"Near the beginning of the school year in August, a junior high aged female patient came in to see one of our providers. While checking in at the front desk, the PSS asked her if she was excited to start school.  The young woman shyly said yes, but was concerned because she was nervous because she did not have clothes or shoes to wear. She knew the other children would have new clothes and new shoes to start out the year. This moved the front desk PSS team. Together, they pooled their personal money, and one ran out to Old Navy and purchased the patient new school clothes.  When the patient came out of her appointment, she was surprised to see that she had new clothes for school.  This group of PSS also cleaned out their closets and that of their friends and daughters to find this child more clothes and shoes to wear to school. This act of pure selflessness and kindness truly helped this child start her school year off with a positive attitude.  This is a great example of Service Excellence, Patient First and Teamwork. I am so proud to work with this amazing group of PSS."