Texas Tech University Health Sciences Center
Patient Satisfaction Report for 6/10/2013

Patient Satisfaction Report for 6/10/2013

patient-satisfaction-report-for-6102013- image0Patient Comment Triage: Featuring three levels of actual comments from patients.Positive

Great, everything/everyone was clean and I was very comfortable.


Overall a good experience however I had to wait a little over 1.5 months for this appointment.


The only issue I had was when I checked in I had not received my letter of authorization from Tri-Care and the lady gave me guff - obviously I had been approved or else the appointment could not have been scheduled. Maybe a note could be attached to the file, which would make it easier for the lady at the front desk and for the patient.