Patient satisfaction scores will return next week. This week, read real comments from patients.

Patient Comment Triage: Featuring three levels of actual comments from patients.Positive:

All staff makes sure I am treated well.

Mixed

Paperwork grows every time. Stop it!  Care providers seem to spend more time doing paperwork than with a patient. They do the best they can. This is not an assembly line.

Negative:

Your phone rep was not as nice as she could be while I attempted to make an appointment.