In August, the Lubbock campus of Texas Tech Physicians answered a total of 64,760 calls. Below is a list of names of those who took the most calls in their clinic, along with how many calls they took. Together, these 16 individuals answered 27.5% of our calls in August. Thank you to our top agents!
Clinic |
Agent |
Calls Handled |
Internal Medicine |
Nadia Jimenez |
2248 |
Surgery (All) |
Carmen Cortez |
1727 |
Center for Cardiovascular Health |
Alecia Tedeschi |
1616 |
Pediatrics - MedPav |
Teresa Edwards |
1528 |
Pediatrics - Raider Clinic |
Susan Thompson |
1260 |
Dermatology |
Kathryn Spiering |
1241 |
Orthopedics |
Delisa Ochoa |
1207 |
Family Medicine |
Sylvia Saenz |
1191 |
Ophthalmology |
Rebecca Campos |
1119 |
Urology |
Ashley Saenz |
1006 |
Psychiatry |
Joy Crain |
821 |
Neurology |
Alice Garcia |
792 |
OBGYN - Medical Pavilion |
Ladonna Clark |
738 |
Student Health Services |
Kim Sanders |
682 |
OBGYN - REI Clinic |
Shanna Mccown |
396 |
Pediatrics – TriageNurse |
Victoria Chapa |
254 |