Texas Tech University Health Sciences Center
Patient Satisfaction Report for 9/9/2013

Patient Satisfaction Report for 9/9/2013

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Patient Comment Triage: Featuring three levels of actual comments from patients.
Positive

Arrived before office hours with back pain.  Staff person in registration area was able to quickly get me in to see a doctor before regular office hours.

Mixed

Overall very good.  Office staff seems to be overworked.

Negative

Rarely is the clinical staff abreast of my overall status.  Typically they have a task to complete and show no concern for my medical well-being.