Patient Comment Triage

Patient Comment Triage: Featuring three levels of actual comments from patients.

Positive

All staff do good job working together.

Negative

Takes too long waiting in the room.

Mixed

Dr___ is always in such a hurry — he doesn't rush us in any way — but it just seems we wait so long for him to see us, then when he's there it's wham... we’re done — boom!