Patient Comment Triage: Featuring three levels of actual comments from patients.Positive

Everyone I had contact with was caring, concerned and took all the time necessary to make sure I understood everything!

Neutral

Only had to wait a few minutes and this was for an unexpectedly unplanned "worked in" visit.

Negative

The insipid movie on the TV is the same one on the last time.  No one seemed interested in it at all.  Silence would have been much preferred.