Patient Comment Triage: Featuring three levels of actual comments from patients.Great Comment

“We were greeted warmly by a receptionist.  She was very nice and professional and even offered us something to drink.”

Average – OK Comment

“We were treated OK.”

Poor – Bad Comment

“The initial wait time is horrible, especially when you have a 6-week-old infant.  A total of 100 minutes of waiting is too long.”