Texas Tech University Health Sciences Center
Patient Satisfaction Report for 6/24/2013

Patient Satisfaction Report for 6/24/2013

patient-satisfaction-report-for-6242013- image0Patient Comment Triage: Featuring three levels of actual comments from patients.Positive

The receptionists are very friendly I really do like them.


The clinic is overall well run.  The Dr. can be rude and acts too much on impulse sometimes.  She doesn't ask questions to find out situations before she involves authority that have no business in the situation.


Very unpleasant experience with after hours answering service.  I was in pain and the answering service employee/man was impatient, sarcastic, rude and very UNPROFESSIONAL - and hung up on me before getting my number.